HomeHerald vs TownSq: Operational Automation vs Community Engagement
Choosing between HomeHerald and TownSq comes down to what your board needs most right now. TownSq is a community engagement platform - built to connect residents through forums, polls, events, and a well-rated mobile app, and deployed at scale by professional management companies. HomeHerald is an operational automation platform - built to take the repetitive, time-consuming work off your board’s plate with AI agents, automated dues collection, and multi-channel communications.
Both are legitimate tools. They just solve different problems.
If your biggest pain point is low resident participation and communication gaps, TownSq has earned its reputation in that space. If your biggest pain point is board members spending 15 hours a week chasing payments, answering the same CC&R questions, and managing violation paperwork - HomeHerald was built specifically for that.
This comparison breaks down exactly where each platform excels so you can make the right call for your community. Where TownSq has genuine advantages, we say so.
Quick Comparison: HomeHerald vs TownSq
| Feature | HomeHerald | TownSq |
|---|---|---|
| Starting Price | $49/month (up to 105 properties) | $90/month (Pro, up to 300 units) |
| Pricing Model | Flat by property-count band, whole platform included | Flat per community by unit band, many features sold as add-ons |
| Free trial | 14 days no card, then 30 more with a card - 44 total | 30-day trial, then a 1-year term that auto-renews |
| How you buy it | Self-serve signup, no sales call | Schedule a demo or request a quote - no self-serve checkout |
| AI | Six AI agents: Herald Chat, Herald Shield, Dues Chaser, Email Integration, Pet Protect, Herald Welcome - plus Herald Voice on Automate+ | TownSq AI: Suggested Reply (manager-facing) and Request Interception (resident-facing), $20/month add-on |
| AI wired to live account data | Yes - balances, tickets, ledger, bookings, violations | No - AI searches community documents and announcements |
| AI on the phone and over SMS | Yes - Herald answers your community’s own number and texts back, 24/7 (Automate+) | No telephony AI |
| AI in the board’s group chat | Yes - @Herald answers from live data, reads photos and PDFs, files contracts | Not available |
| AI CC&R Analysis | Yes - reads and cites your covenants, then acts on the result | AI can answer from uploaded governing documents |
| Automated Dues Collection | Yes - five-channel sequence with an auto-apply-fine step | Online payments and autopay; rules-based Automations for request routing |
| Resident AutoPay | Yes - Dues AutoPay charges the due balance automatically | Yes - one-time or recurring resident autopay |
| Real Estate Listing Monitor | Yes - Herald Welcome gives every plan the full real-estate agent portal (covenants, welcome letter, current HOA balance, private AI chat, document downloads) plus Automatic Listing Detection with preemptive outreach to the listing agent | Resale disclosure and document processing |
| Physical USPS Mail | Yes - with delivery tracking, and it runs as an automatic step inside a collection sequence | Yes - print and mail, sent manually |
| Community Social Features | Resident directory, community events with RSVPs, broadcast announcements | Extensive - forums, polls and surveys, message boards, social feed |
| Resident Mobile App | Yes (iOS + Android) | Yes (iOS + Android, 4.7 stars on the App Store across roughly 11,000 ratings) |
| Architectural Review | AI-assisted request intake with classification | Dedicated ARC workflow (Advanced tier, or $20/month add-on) |
| Violation Management | AI analysis against CC&Rs with time-based auto-escalation | Violations and inspection tracking, plus a dedicated mobile inspection app ($20/month add-on) |
| Mass SMS | Yes - SMS to any audience filter, and as a step inside collection sequences | Emergency broadcast only, opt-in, $20/month add-on |
| Document Storage | Yes | Yes |
| Community Website | Yes - included with Automate+ | Yes - website builder ($10/month add-on) |
| Digital Voting | Yes - board and community ballots, instant tally, printable PDF audit, included on every plan | Yes - $250 per voting event plus a $25 one-time setup fee |
| Accounting | Built-in books: ledger, bank reconciliation, P&L, AR aging, AP aging | Full integrated accounting is Enterprise-tier, or an outsourced professional service |
| Member-Visible Budget | Yes - live budget-vs-actual on every resident dashboard, cash basis | Reports, not a live member budget |
| Digital Clubhouse Locks | Yes - one-time 9-digit code auto-issued with every amenity booking | Not available |
| Support Hours | Herald answers your community’s line 24/7 on Automate+ | Live support Monday to Friday, 9am to 5pm CST |
| Primary Audience | Self-managed HOA boards | Both, but weighted to management companies - Advanced and Enterprise are labeled “best for management companies” |
| Florida HB 1203 Records Portal | Yes - governing docs, budget, financials, contracts, bids, insurance, and meeting notices in one members-only portal | Document storage only |
| Meeting Notices + Agendas | Yes - posting-proof timestamp on every notice, agendas, executive sessions | Calendar / announcements |
| Insurance / COI Tracking | Yes - policy register with COI PDF and traffic-light expiration alerts | Document storage only |
| Contracts & Competitive Bids | Yes - contracts on file (terminated never deleted), bids grouped by project with the low bid flagged | Document storage only |
Who Is Each Platform Built For?
TownSq is a community-first platform, and a large one. It has been in market since 2013 and serves millions of residents across the United States, Brazil, Canada, and Mexico. It is owned by HOAM Ventures, an investment firm founded by Associa’s founder and CEO, and Associa deploys TownSq as the resident app across its managed communities.
Its strongest features revolve around connecting residents: forums, polls and surveys, events, message boards, and a mobile app that holds a 4.7-star average on the App Store across roughly 11,000 ratings. TownSq works well for professional management companies that need a resident-facing portal across a portfolio, and for larger communities where engagement is the primary concern.
A self-managed HOA can buy TownSq. The single-community Pro tier is priced for exactly that, and TownSq’s own FAQ describes the platform as chosen by “your HOA or management company.” What does not exist is a self-serve path: every purchase route on the pricing page is a scheduled demo or a quote request.
HomeHerald was designed for the board member who did not sign up to work a second job. It works well for self-managed boards where volunteers handle everything, small to mid-size communities that need a flat monthly price they can budget against, and boards drowning in operational tasks like chasing payments, answering the same CC&R questions, and managing complaints.
The core idea is straightforward: explore a working sandbox community instantly with no sales call, then import your roster from a spreadsheet, a PDF, or a photo of a printed list. AI extracts every covenant rule from your CC&Rs. Residents scan a QR code to join. Six AI agents handle the daily operational load from there.
Pricing: What the Sticker Price Leaves Out
Pricing is one of the sharpest differences between these platforms, though not in the direction an older comparison might suggest.
TownSq Pricing
TownSq publishes list pricing. It is flat per community per month, banded by unit count, not charged per door. There is no free tier.
| Community size | Pro | Advanced | Enterprise |
|---|---|---|---|
| Up to 300 units | $90/mo | $145/mo | Custom |
| 301 to 900 units | $180/mo | $290/mo | Custom |
| 900+ units | $270/mo | $435/mo | Custom |
Annual billing saves 10%. Terms shown are a 30-day trial followed by a one-year term that auto-renews.
The important detail is the add-on menu. Several things a self-managed board would consider core are priced separately, per community per month:
- Violations and inspection tracking - $20
- Architectural request and review - $20
- Website builder - $10
- Emergency broadcast SMS - $20
- TownSq AI - $20
- Digital voting - $250 per voting event, plus a $25 one-time setup fee
- Concierge services - $99
HomeHerald Pricing
HomeHerald is priced by property count, and every plan carries the entire platform:
| Community Size | Price | Key Includes |
|---|---|---|
| Up to 105 properties | $49/mo Automate, $65/mo Automate+ | All six AI agents, Dues Chaser automation, Herald Shield, voting, violations, books, Admin Digest, physical USPS mail, mobile app |
| Up to 205 properties | $99/mo Automate, $125/mo Automate+ | Everything above; the size band changes the price, not the feature set |
| Up to 400 properties | $199/mo Automate, $250/mo Automate+ | Everything above; the size band changes the price, not the feature set |
| More than 400 properties | Talk to us | Everything above, on custom terms |
Automate carries the entire platform. Automate+ adds Herald Phone - your community’s own local number that Herald answers 24/7 - conversational texting with residents, a community website, and a monthly pool of talk minutes (500, 1,000, or 2,000 by size band). Every new community starts with 14 days free and no credit card. Adding a card at any point starts a full 30-day free trial on the plan you pick, so a board that waits gets up to 44 free days, and nothing is charged until that trial ends. Automate+ is the exception that needs a card up front, because it provisions your community a real phone number.
HomeHerald’s payment convenience fee is 4% plus $0.30 per card transaction or 2% per ACH transaction, and your board can pass it to residents or absorb it. Physical and certified USPS mail is passed through at $1.50 to $3.00 per letter.
What the Pricing Means in Practice
Compare the base tiers and TownSq looks competitive in the middle. Compare configured systems and the picture changes.
A 100-home self-managed community pays HomeHerald $49 a month for everything. The nearest equivalent TownSq configuration is Pro at $90, plus violations tracking at $20, architectural review at $20, the website builder at $10, emergency SMS at $20, and TownSq AI at $20 - about $180 a month, with digital voting still billed at $250 per event. HomeHerald’s Automate+ tier at that size, with a phone line Herald answers around the clock, is $65.
In the 106 to 300 unit range TownSq’s $90 Pro tier undercuts HomeHerald’s $99 and $199 bands on sticker price alone, and that is a real advantage worth naming. Once you add the modules most boards actually need, HomeHerald is the less expensive of the two at every size we compared.
Above 400 properties HomeHerald moves to custom pricing while TownSq keeps publishing a rate, so very large associations should price both.
Feature Deep Dive: Where Each Platform Shines
Community Engagement and Social Features
TownSq leads here, clearly. This is their core strength and it is worth acknowledging directly. Their platform includes forums and discussion boards, polls and surveys, message boards, event registration, community website hosting, digital voting, a neighbor address book, and targeted announcements.
HomeHerald is narrower on this axis, and it is worth being precise about what we actually ship rather than overselling it. Residents get a community directory, community events with RSVPs, broadcast messaging with audience filters and read-tracking, color-coded announcement banners, and digital voting with a full audit trail. Neighborhood issues are submitted to the board as tickets, which the board works and resolves - they are not posted to a public feed other residents can read and reply to. HomeHerald has no forum, no discussion threads, and no polls or surveys product.
If high resident engagement through social features is your top priority, TownSq deserves serious consideration and HomeHerald genuinely does not compete there.
AI: Document Search vs an AI That Reads the Account
TownSq has AI, and any comparison claiming otherwise is out of date. They ship two named features under the TownSq AI banner:
- Suggested Reply, launched June 2025, is manager-facing. When a resident files a request, it drafts a reply from community documents, announcements, and account details, scoped to what the requester is allowed to see. A human reviews and sends it.
- Request Interception, launched January 2026, is resident-facing. As a resident types a request, it surfaces up to three context-aware suggestions drawn from community documents and announcements, so the resident can resolve the question without filing anything.
Both are genuinely useful, and both are bundled as a $20/month add-on unless you are on TownSq Business. TownSq also shipped Automations in November 2025 for rules-based request routing and after-hours auto-replies.
Here is the honest line between the two products. TownSq’s AI searches the documents and announcements you uploaded. It is human-in-the-loop and text-only: Suggested Reply waits for a manager to approve, Request Interception surfaces snippets. Neither one resolves a request on its own, and neither reads the resident’s account.
HomeHerald’s six agents start from the same place - your CC&Rs, bylaws, and policies, with answers that cite the specific rule - and then keep going into the live system:
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Herald Chat knows each resident’s property address, their current balance, their bookings, and their open tickets. When a resident asks “Can I build a fence in my backyard?” it checks your covenants and gives a specific answer. It can crawl your city’s website for trash schedules or local ordinances when the answer is not in your documents.
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Herald Shield classifies each incoming request, asks up to three clarifying questions before the board sees it, analyzes complaints against your CC&Rs, cites the rule that was matched, and recommends warning, fine, or dismiss. A configurable escalation ladder then tracks repeat offenders by address and escalates on a schedule you set.
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Dues Chaser runs the whole collection sequence across five channels, including an auto-apply-fine step that repeats monthly until the balance is paid.
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Email Integration monitors your HOA’s Gmail inbox, catches payment notifications from PayPal, Venmo, Zelle, Cash App, and banks, and smart-matches them to the right resident for one-click confirmation. It also extracts vendor invoices and converts inquiries into tickets.
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Pet Protect matches lost-pet reports against sighting photos with AI vision and notifies owners when confidence is high.
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Herald Welcome detects when a home goes on the market and gives the listing agent a portal with covenants, a welcome letter, the current HOA balance, and a private AI chat.
And Herald acts. It sends a resident a pay link. It sends a password reset link. It files a contract from a chat attachment. It issues a one-time lock code with an amenity booking. Document search is a useful feature. An AI that can read the account and then do something about it is a different category of tool.
Herald Answers Your Community’s Phone
This is the gap with no TownSq equivalent. TownSq’s own support line is human and runs Monday to Friday, 9am to 5pm CST. There is no AI on the phone and no AI over SMS anywhere in their product.
On Automate+, your community gets its own local phone number and Herald Voice answers it 24 hours a day. Residents are recognized by caller ID. They can check a balance, hear the latest announcement, ask what the pool hours are, report a problem, book a callback with a board member, or work through move-out steps, all by talking. The same number takes text messages, so a resident who would rather type gets the same Herald in a thread on their phone, including pay links and reset links sent straight to them.
Verified board members get a bigger version of the same line: per-property balances, vendors, and work orders by phone. Talk minutes are included by plan size - 500 a month up to 105 properties, 1,000 up to 205, and 2,000 up to 400.
For a volunteer board, the practical effect is that the community’s phone stops ringing at the treasurer’s house.
The Board Group Chat With Herald In It
Every HomeHerald plan includes a private, board-only group chat. It works the way a board already communicates, except one of the participants is Herald.
Mention @Herald in the thread and it answers from live data right there: which tickets are open, what the ledger says, what the community has spent year to date, how a vote is tracking. It reads what you drop into the chat, including photos and PDFs. Attach a signed vendor agreement and ask Herald to file it, and the contract goes into the contracts register without anyone leaving the conversation.
TownSq has message boards for the community. It does not have an AI participant in the board’s own thread.
Dues Collection and Payment Tracking
HomeHerald leads here, particularly for boards that struggle with collections.
TownSq handles the payment side well. TownSq Pay lets residents view statements and pay dues, fees, and assessments by card or eCheck, with one-time or recurring autopay, and their June 2026 release improved balance clarity and autopay visibility. For communities where most residents pay online through a single portal, this works.
What TownSq does not have is an escalation engine. Dues Chaser is a fully automated, five-channel collection sequence that runs daily:
- Day 1: Dues applied, in-app notification sent
- Day 5: Email reminder to anyone with a balance
- Day 15: Late fee auto-applied, email + SMS
- Day 30: Formal notice via email, push, and physical USPS letter with delivery tracking
- Day 45: Final notice across all channels, with the fine step repeating monthly until the balance is paid
Each step is configurable - timing, channels, recipient filters, and message templates with merge fields for resident name, amount due, due date, and late fee. Residents drop out of the sequence automatically when they pay.
On the intake side, Dues AutoPay lets a resident save a card or bank account once and have the due balance charged automatically, with an itemized heads-up three days ahead. If a charge fails, AutoPay retries and then pauses itself with a notice to update the payment method. TownSq offers resident autopay too - call that one a tie.
Where HomeHerald diverges is in recognizing how residents actually behave off-platform. Many send dues via PayPal, Venmo, Zelle, or check, and somebody on the board has to match each notification to the right resident by hand. Email Integration does that automatically and hands the admin a one-click confirmation.
Violations and Architectural Review
Both platforms handle both workflows, with different approaches.
TownSq provides violations and inspection tracking with custom codes, history, automated notifications, and a dedicated offline-capable mobile inspection app, plus a structured ARC workflow with submission management, board voting, and progress tracking. Both are Advanced-tier features or $20/month add-ons on Pro. For management companies processing high volumes, that structure is valuable.
HomeHerald handles both through Herald Shield’s AI-assisted intake. Residents submit, AI classifies the request as ARC or complaint, asks clarifying questions, suggests when a photo is needed, and generates a summary for the board. For complaints it analyzes against your CC&Rs and drives a time-based escalation ladder that tracks repeat offenders by address.
An honest gap: HomeHerald’s community voting is real, included on every plan, and produces a printable PDF audit trail - but it is not wired into the ARC request record. A board can open a vote about an architectural request; it just is not a one-click approval attached to the submission the way TownSq’s ARC voting is. If your community processes a high volume of architectural requests that need formal board votes on each one, TownSq’s workflow is tighter.
Communications
Both platforms offer multi-channel communication, with different emphasis.
HomeHerald provides five channels - in-app, email, SMS, push notifications, and physical USPS letters with delivery tracking - plus broadcast messaging with audience filters and read-tracking. SMS can go to any audience filter and can run as a step inside a collection sequence.
TownSq emphasizes community-facing communications: in-app messages, email, forum posts, message boards, push notifications, targeted announcements, and print-and-mail. Their SMS is narrower than it first appears: it is an emergency-broadcast channel, requires resident opt-in, and is a $20/month add-on. General-purpose mass texting is not part of the product.
The difference in philosophy is clear. TownSq’s tools encourage two-way interaction between residents and the board. HomeHerald’s tools focus on operational reach - making sure important notices, especially payment reminders, get through on whatever channel works - and on HomeHerald those channels are two-way with Herald on the other end.
Books and Budget Transparency
TownSq’s Business product lists accounting and ERP capabilities, and TownSq sells outsourced bookkeeping as a professional service. But on the published pricing page, fully integrated accounting is reserved for the Enterprise tier. A self-managed board on Pro or Advanced is not getting a general ledger.
HomeHerald includes books and banking on every plan: a full ledger, multi-account cash tracking, bank reconciliation, Profit & Loss, AR aging, and AP aging, plus Stripe payments with card, ACH, and Apple Pay, refunds, and a soft-delete audit log.
The piece neither TownSq tier offers is member-visible budget transparency. In HomeHerald the board publishes the annual budget, and from that moment every resident’s dashboard carries a budget-vs-actual report computed server-side on a cash basis. A homeowner can expand “Landscaping” and see what was budgeted against what has actually been spent this year. The board meeting where someone asks “where is our money going” gets a lot shorter when the answer has been on every homeowner’s phone since January.
Onboarding and Amenities
TownSq onboarding runs through a demo and a sales conversation, then a one-year term.
HomeHerald’s onboarding starts with a working sandbox community you can explore immediately, with no sales call and nothing to install. When you are ready for your own data, AI Import reads your roster from a spreadsheet, a PDF, or a photo of a printed list and maps the columns itself, with a preview table before anything commits. Boards with no clean data can start on practice data instead. A QR code is generated for residents to scan and join.
Both platforms do amenity reservations. HomeHerald’s amenity booking adds payment-required bookings with deposit holds and automatic refunds, and a one-time 9-digit smart lock code issued with every reservation - delivered in the booking pass an hour ahead, valid only during the booked window, working offline at the lock, with the lock auto-securing between bookings. No shared community code, no key handoff.
Who Should Choose Which
Choose TownSq if:
- Your management company needs a resident engagement layer across multiple communities
- Low resident participation is your primary challenge
- You want forums, polls and surveys, and message boards to increase community involvement
- Your operational workflows are already handled and you need better communication
- You process enough architectural requests that a dedicated ARC voting workflow matters
- Your community is in the 106 to 300 unit range, you only need the base tier, and sticker price is the deciding factor
- You want a platform with a decade-plus track record and a large installed base
TownSq is a strong platform for what it does. Communities that prioritize connection and engagement will find real value in its social features, polished resident experience, and established track record.
Choose HomeHerald if:
- Your board is self-managed and volunteers are spending too many hours on operational tasks
- Dues collection is a constant headache and reminders alone are not working
- You want AI that reads your CC&Rs and your live ledger, then takes the action
- You want the community’s phone answered and texts returned around the clock
- You need violation management that analyzes, escalates, and resolves - not just tracks
- You want voting, violations, ARC intake, a website, and AI in the base price rather than as add-ons
- You want to try software without booking a demo first
- Physical USPS letters are important for reaching residents who ignore digital communications
- You want homeowners to see the budget against actual spending without asking
HomeHerald is built for the board member who is tired of doing everything manually. The AI agents and automation sequences handle the repetitive work so the board can focus on actual community decisions.
Frequently Asked Questions
How much does TownSq cost?
TownSq publishes list pricing per community per month, banded by unit count. Pro is $90 up to 300 units, $180 for 301 to 900, and $270 above 900. Advanced is $145, $290, and $435 for the same bands. Enterprise is custom. Annual billing saves 10%, and there is no free tier. Several features are separate add-ons, including violations tracking at $20/month, architectural review at $20/month, the website builder at $10/month, TownSq AI at $20/month, and digital voting at $250 per voting event.
Does TownSq have AI features?
Yes. TownSq ships two AI features: Suggested Reply, launched June 2025, which drafts manager responses to resident requests, and Request Interception, launched January 2026, which surfaces up to three suggested answers to a resident as they type a request. Both search your community’s uploaded documents and announcements, both keep a human in the loop, and both come as a $20/month add-on unless you are on TownSq Business. What they do not do is read live account data - a balance, an open ticket, the ledger - and TownSq has no AI on the phone or over SMS. HomeHerald’s Herald works from the live community record and acts on it, across the app, the board’s group chat, text messages, and your community’s own phone line.
Can a self-managed HOA buy TownSq without a management company?
Yes. TownSq’s single-community Pro tier is priced for exactly that, and their FAQ describes the platform as chosen by “your HOA or management company.” The caveat is that there is no self-serve signup - every purchase path on their pricing page is a scheduled demo or a quote request, followed by a one-year term. HomeHerald lets a board explore a working sandbox and sign up without talking to anyone.
Can I try HomeHerald for free?
Yes. Every community can try HomeHerald free - no card needed. Every new community gets 14 days free with the Automate plan turned on: all six AI agents, Dues Chaser, Email Integration, physical USPS mail, and the mobile app. Add a card at any point and a full 30-day free trial starts on the plan you pick, which is up to 44 free days in total, with nothing charged until that trial ends. After the trial, the Automate plan is $49/month for up to 105 properties, $99/month for up to 205 properties, and $199/month for up to 400 properties, and Automate+ adds Herald Phone and a community website at $65, $125, or $250.
Can TownSq handle dues collection?
TownSq Pay supports online payments for dues, fees, and assessments by card and eCheck, including one-time and recurring autopay, and their 2026 release improved balance and autopay visibility. What it does not offer is an escalation engine: there are no multi-step, multi-channel chase sequences, no automatic physical mail step, no auto-applied fine, and no AI payment matching from the HOA’s inbox. HomeHerald provides those through Dues Chaser and Email Integration.
Which is better for self-managed HOAs?
HomeHerald was designed specifically for self-managed boards where volunteers handle operations. Its AI agents, automated collection, built-in books, and sandbox-first onboarding address the specific pain points of volunteer-run communities, and voting, violations, ARC intake, and AI are all in the base price. TownSq can be bought by a self-managed HOA and its engagement features benefit any community, but its operational automation is more limited and several core modules are priced as add-ons.
Can I switch from TownSq to HomeHerald?
Yes. HomeHerald’s AI Import reads your roster from a spreadsheet, a PDF, or even a photo of a printed list, maps the columns itself, and shows you a preview before anything commits. Upload a PDF of your CC&Rs and every covenant rule is extracted so Herald can cite your actual documents from day one. The 14 free days, with no card needed, let you test the platform with real data before you are charged. Check your TownSq term dates first, since TownSq sells on a one-year auto-renewing agreement.
Does HomeHerald have a community forum like TownSq?
No, and this is a genuine gap. HomeHerald gives residents a community directory, events with RSVPs, broadcast announcements, and digital voting, and neighborhood issues are submitted to the board as tickets that the board works and resolves. There is no public feed, no discussion threads, and no polls or surveys product. If forum-style community engagement is essential to your board, TownSq is stronger there.
Which platform has better mobile apps?
Both offer native iOS and Android apps. TownSq’s resident app holds a 4.7-star average on the App Store across roughly 11,000 ratings and is known for a polished, social-style resident experience, though its US reviews are more mixed than the global average suggests. HomeHerald’s app focuses on operational features - paying dues, chatting with Herald, submitting requests, approving expenses, and receiving push notifications, which also makes push a step inside Dues Chaser sequences. The better app depends on whether your residents need a community hub or an operational tool.
The Bottom Line
TownSq and HomeHerald serve different needs, and being honest about that matters more than pretending one is universally better.
TownSq is a community engagement platform with real scale behind it. Forums, polls, message boards, a well-rated app, and a decade-plus track record create the digital community hub that encourages participation. If your board’s biggest challenge is “nobody shows up and nobody cares,” TownSq directly addresses that. Just price the configuration you actually need, since violations, architectural review, the website, AI, and SMS are all billed separately, and voting is billed per event.
HomeHerald is an operational automation platform that helps boards stop working for free. AI reads your CC&Rs and your ledger. Violations get analyzed and escalated automatically. Dues get chased across five channels without anyone lifting a finger. Herald answers the community’s phone at 11pm. Payment notifications from any source get matched to the right resident. Explore a working sandbox, import your roster from a spreadsheet or a photo, and your community is live quickly. If your board’s biggest challenge is “we are spending 15 hours a week on tasks that software should handle,” HomeHerald directly addresses that.
Some communities need both - engagement and automation. But if you have to pick one priority, that choice tells you which platform to start with.
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