Herald takes your community's calls and texts, day and night - the dues, the clubhouse key, the sprinkler at 11 PM - and answers from your own records. What needs the board lands in one place, already written up. Your phone stops ringing.
Talk to Herald nowTalk to Herald yourself, right now - and this same console mirrors everything it does while you talk. Two ways in, same Herald:
No phone number needed, from anywhere in the world. Talk to Herald right here in the browser - mic and speakers, same conversation.
About five minutes · hang up any time
Both doors end the same way - the call wraps with what Herald did. After a phone call, you can have the transcript emailed to you.
The neighbor got a real answer, in her own words, on the first try. No portal, no ticket form, no waiting for a Tuesday meeting.
The vendor was dispatched, the board was told, and the follow-up is already on the calendar. The board president never picked up the phone.
Herald reads from your rules, not from memory or mood. Every neighbor gets the same standard, whoever calls and whenever they call.
“I was spending ten to fifteen hours a week chasing dues and answering the same question. So I built the thing I needed to run my own neighborhood. I still use it every single day.”
Herald keeps the paperwork out of the way so the neighborhood part can happen. The same phone number that files a work order will also tell you when the block party is and who's coming.
Board chat, with Herald sitting in it like any other member. Ask it something and it answers in the thread.
The plumber your neighbor already vetted, the pool key, the block party date, the dog that got out on Tuesday.
Votes, meeting notices and reminders go out by app, email, text - or printed and mailed, for the neighbors who prefer paper.
HomeHerald gives you the freedom to move from self-managed, to co-managed, to fully managed - without changing software or losing control of your data.
14 days free, no card. Add one for 30 more on Automate. Your own number is a one-time $5. Cancel any time.
“We took control of our own neighborhood, and nobody noticed anything except the savings. The phone still gets answered at midnight - it just is not me anymore.”
The board decided to run the neighborhood itself, and Herald took over the phone line, the books and the letters the same month - nothing slipped. More than a year on, dues sit at 94 percent collected, the $14,400 a year that used to go out in management fees stays in the neighborhood, and the biggest change anyone can point to is a bigger budget for the block party.
Herald can answer because the whole association runs in one place: the books, the rules, the letters, the votes. This is the software and the AI a board gets, and all of it works today.
Turn it on and your community gets its own local number. Herald answers residents' calls day and night with no voicemail: it knows the caller's balance, checks the covenants, texts a link to reserve and pay for the clubhouse, and files a request for the board.
Herald on the phoneResidents pay dues online by credit or debit card or ACH bank transfer, or with Apple Pay in the iPhone app, and the money settles to your HOA's own Stripe account. AutoPay and the Dues Chaser keep late balances moving automatically, by email, text, push and mailed letter.
Automated dues collectionOperating, reserve and petty cash accounts. Profit and loss, AR and AP aging, budget against actual, and a budget forecast. Month-end bank reconciliation, built for a volunteer treasurer.
Replace QuickBooksResidents report with up to ten photos or PDFs. Herald Shield reads each report against your CC&Rs and recommends a warning, a fine or a dismissal. The ladder starts as warning, formal warning, fine, and the board can change it - one standard at every address.
Herald ShieldResidents text the same number and Herald texts back. Connect the board's inbox and the Email Agent reads it every hour, sorts payments, invoices, questions, complaints and work orders, and drafts a reply when you ask for one.
The Email AgentNotices and collection letters are printed and mailed first class straight from the app, paid for with letter credits - for the neighbors who would rather open an envelope.
Every channelResidents book the clubhouse or the pool house and pay online. A deposit is only a hold on their card, captured if the board finds damage, and with an igloohome lock connected, the door code arrives before the reservation.
Amenity bookingSend a work order to any vendor by email, with no login for them to forget. Neighbors review the vendors they have used, so the next call goes to the plumber people already trust.
Work ordersBoard-only or community-wide votes with Yes, No and Abstain, and a ballot audit you can print. Meetings and events take RSVPs and send a reminder the day before.
VotingThe CC&Rs, bylaws, rules and minutes live in one library. Herald answers residents from the rules and governing documents the board uploads, so a question gets the answer your documents give, not a guess.
DocumentsA private thread for the board, with Herald as a member. Ask it something and it answers right there from your community's own records, and it can read the photos and PDFs you share.
Herald ChatResidents sign in on the web or in the HomeHerald app to see their balance, pay, book amenities and read the governing documents. The public page shows your community's dues, amenities and hours, the board, and a contact form that files a request the board can see - and once the phone line is on, the community's number.
The resident portalHomeHerald is HOA management software for self-managed HOAs, the associations that run themselves: the books, the dues, the rules, the letters and the votes in one place. An AI called Herald does the day-to-day work on top of it - answering residents' calls and texts and chasing late dues - and the board keeps every decision.
Herald is the AI inside HomeHerald, and it takes the routine work off a volunteer board. It answers residents' calls and texts on your community's own number, reads each violation report against your CC&Rs and recommends a response, keeps late dues moving, sorts the board's inbox, and answers questions in the board's private chat. It works from your own records and documents, and the board keeps every decision.
Yes. Every new community gets 14 days free with no card: nothing to enter and nothing to cancel. The phone line, your community's own number and the website start once a card is on file, and adding a card starts a 30-day free trial.
One plan, Automate, priced by the size of the community rather than per home: $65 a month up to 105 properties, $125 up to 205 and $250 up to 400. It includes 500, 1,000 or 2,000 voice minutes a month. The extras are the ones you use: a processing fee on card and bank payments that your HOA can pass on to residents or absorb, letter credits for mailed letters, and a one-time fee to unlock your community's own number. The pricing page lists each one. Management companies and larger boards, get in touch.
No. Billing is monthly, there is no cancellation fee, and a board can cancel in the app at any time. The plan runs to the end of the month you have paid for.
No. Residents can call or text Herald on your community's number, and letters go out on paper for the neighbors who prefer it. For those who want one, the resident portal is the HomeHerald app for iPhone and Android, and the same app works in any web browser - residents see their balance, pay dues, book amenities and read the governing documents there.
Yes. Drop in the spreadsheet you keep today - Excel or CSV - and HomeHerald reads the homes, owners and balances, plus payment and expense sheets if you have them, and shows you your community in about a minute. Coming from other software or a management company? Export your owner list to a spreadsheet and start from that. Add your CC&Rs as a PDF and Herald reads your rules from them. You can look around before you make an account.
A management company runs $12,000 to $24,000 a year for a hundred homes, and for some communities that person is worth it. HomeHerald does the routine work - the phone, the dues, the books, the letters - for a flat monthly price, and your board stays in charge. If you want a person too, Co-Managed introduces your board to a HomeHerald Partner.
Yes. HomeHerald runs on Google Cloud and Firebase, with data encrypted in transit and at rest and access set by role. Herald is a private AI for your HOA: it works from your community's own records and the documents your board uploads. Card payments are processed by Stripe. We do not sell your information.
Brett Haralson, the board president of a 142-home neighborhood, who built it to run his own. He still uses it every day.
Start free with the spreadsheet you already keep, book twenty minutes with Brett - a board president who built this for his own neighborhood - or call Herald yourself and ask anything.
One email with the transcript. We keep your address so Brett can follow up once. No list.
