One platform. Three ways to run your HOA.
One flat price per community, by size. Start free for 14 days, no card and no contract, and your board's data is its own on every plan.
Automate
Self-managed, with Herald. Your board runs it; Herald does the work.
$65per month
500 Herald Voice minutes a month
Everything
- Collects the money, keeps the books, chases the dues
- Herald in the app and the inbox: chat, email agents, letters
- Herald Voice answers your line, day and night; your own local number
- Amenities, events, voting, work orders, notices, a community website
Co-Managed
A partner who knows Herald and HOAs, on whatever you hand over.
Your plan+ your partner's fee
Self-managed · nobody but you and Herald
Everything in Automate, plus
- Hand over the books, the complaints, the vendors, or all of it
- Your partner gets exactly the permissions you grant, module by module
- Your partner quotes their fee; your Automate plan stays yours
Multi-Community
For management companies. All of HomeHerald, at the scale of your book.
Per communityone bill
A discount that grows with your book
Everything in Automate, for every client, plus
- Your management fee itemized and booked into each HOA's ledger every month
- Expiring insurance and vendors out on a job, across every client, on one screen
- One HomeHerald bill for the company, a line item per community
Management is a dial, not a decision.
Turn it to exactly what you want off your plate. Everything left of the needle stays the board's; everything right of it is the partner's, and they quote only that.
This stop grants a partner nothing yet.
- Nothing yet. Turn this any time.
- The books and the taxes
- Complaints and violations
- Vendors and work orders
- Meetings, votes and notices
| Compare | Automate | Co-Managed | Multi-Community |
|---|---|---|---|
| Starting price | $65 / month, by size | Your Automate plan + partner’s fee | Per community, at a discount off its Automate price |
| Who does the work | Your board, with Herald | Your board, your partner, Herald | Your company, with Herald in every community |
| Herald Voice and your own number | ✓ | ✓ | ✓ every community |
| Dues, books, reconciliation | ✓ | ✓ or the partner’s | ✓ across the book |
| Complaints, notices, letters | ✓ | ✓ or the partner’s | ✓ |
| Vendors and work orders | ✓ | ✓ or the partner’s | ✓ dispatch across clients |
| The fleet wall | – | – | ✓ |
| Management fee billed to each HOA | – | By the partner | ✓ itemized, booked to each HOA’s ledger |
| Your board reads and exports its data | ✓ always | ✓ always | ✓ every board, always |
| Free trial | 14 days, no card | Starts with a conversation | Starts with a conversation |
Pricing FAQ
Everything you need to know before signing up.
Is there a free trial?
Yes. Every community can try HomeHerald free for 14 days with no card at all. There is nothing to enter and nothing to cancel. When you are ready, adding a card starts a fresh 30-day free trial, which can add up to 44 free days in total, and it is what switches on the Herald phone line, your own local number and the community website. Nothing is charged until that card trial ends, except the one-time $5 for your own number, which is charged when you unlock it.
Do I need a credit card to start?
Not to start. The 14-day trial runs with no card. A card is what starts the extended 30-day free trial, and it is also what has to be on file before your community can take its own local number and have Herald answer the line. Add a card whenever you like - during your first 14 days or after they end - and a fresh 30 days starts. Cancel before that trial ends and you pay nothing.
How is the price determined?
Count your properties. Automate is $65 a month up to 105 properties, $125 up to 205, $250 up to 400, $325 up to 600, $400 up to 800, and $500 up to 1,000. Every size gets the whole platform - there is no lite tier. A property is one lot or unit: a single-family home, a condo, a townhome. More than 1,000 properties? Choose "More than 1,000 homes" on the Automate card, use Contact us, and we will price it for what you actually run.
What happens when the trial ends?
That depends on which one. When the 14-day no-card trial ends, nothing is charged and there is nothing to cancel - your community and everything in it stays put, and you can add a card any time to pick right back up. When a 30-day card trial ends, the card on file is charged for the size you picked - $65, $125, $250, $325, $400 or $500. You know that number before the card trial starts. Cancel before it ends and you are never charged. Cancel later and billing simply stops at the end of the month you already paid for.
How many voice minutes are included?
Automate includes 500 voice minutes a month up to 105 properties, 1,000 up to 205, 2,000 up to 400, 3,000 up to 600, 4,000 up to 800, and 5,000 up to 1,000. Minutes reset at the start of every month. If your community goes over, Herald keeps answering.
What is Co-Managed?
Co-Managed is for a board that wants help running the community without giving up the community. You keep HomeHerald, your books and your data. A HomeHerald Partner - a management company that runs its communities on HomeHerald - works inside your community with exactly the permissions you grant, and you can widen or narrow those any time. Your board can always read and export everything, whatever it hands over; that is not something a grant can take away. There is no published price for the help itself: your partner sets that fee. Your HomeHerald plan stays yours, at the same price, and your partner works inside it. A community your partner sets up from the start is billed through the partner instead. Tell us about your community and we will make the introduction ourselves - there is no marketplace to browse.
I manage several communities. How does Multi-Community Management work?
See HomeHerald Partners at /partners/. Apply there and tell us how many communities you manage and roughly how many properties, and we will walk you through it. Every community you run sits in one portfolio, your company gets one bill with a line item per community, and you set the management fee you charge each client and whether HomeHerald's subscription and mailing costs pass through to them.
Are there any other fees?
Only for things you use. Physical mail goes out on letter credits bought in bundles - 25 letters for $50, 60 for $100, or 150 for $200, which works out at $2.00 down to $1.33 a letter - and letters are sent standard first class. Resident payments carry a convenience fee of 4% + $0.30 per card transaction or 2% per ACH transaction, and your HOA can pass that fee to residents or absorb it. Unlocking your community’s own local number is a one-time $5, and changing it later is another $5, with one free swap in your first 7 days. No per-unit pricing, no surprise invoices.
Are there contracts or cancellation fees?
No contracts. No cancellation fees. No annual commitments. Automate is billed monthly and you can cancel anytime from your dashboard with one click. We do not offer annual billing, which also means we never ask you to commit a year up front. We earn your business every month.
Is there a setup fee?
No. No setup fee, no onboarding fee, and no implementation charge. Our AI-powered setup reads your existing documents and configures your community automatically. Most communities are live in under 15 minutes, well inside the free trial.
What payment methods do you accept?
Subscription billing is handled through Stripe. We accept all major credit cards - Visa, Mastercard, American Express and Discover. Your board can pay with a community credit card or a board member’s card. Invoices and receipts are available in your dashboard for reimbursement.