HomeHerald vs HOA Start: Two Paths to Self-Managed HOA Software
If you are comparing HomeHerald and HOA Start, you are likely running a self-managed HOA and looking for a better way to organize your community. Both platforms serve that exact audience. Both understand that board members are volunteers, not full-time property managers. And both offer a more structured alternative to managing your community from a spreadsheet.
But they solve the problem differently.
HOA Start has earned a strong reputation as a practical toolkit with excellent educational resources. Their blog and how-to library is one of the best in the HOA space - genuinely useful content that helps boards understand their responsibilities. The platform is broader than a website builder: alongside a community site it ships online voting and surveys, violation tracking, ARC requests and work orders, amenity reservations, meeting tools, document storage, dues invoicing, real accounting with bank reconciliation and budgets, and native mobile apps on both app stores.
HomeHerald takes a different approach. Instead of building around a website and portal, HomeHerald is built around AI agents that automate the work board members spend the most time on - answering resident questions, analyzing violations against your CC&Rs, collecting dues across multiple channels, scanning your inbox for payment notifications, and answering the community’s phone. HomeHerald pricing starts at $65/month for up to 105 properties on the Automate plan, and every new community gets 14 days free with no credit card first, plus a full 30-day trial once you add one.
Both are honest options for self-managed HOAs. The question is whether your board needs a practical toolkit or an automation layer that does the repetitive work for you.
Quick Comparison: HomeHerald vs HOA Start
| Feature | HomeHerald | HOA Start |
|---|---|---|
| Starting Price | $65/month (up to 105 properties) | Not published - quoted by community size (request pricing) |
| Pricing Model | Flat by property-count band, every size published | Quoted by number of homes or units, billed annually; one platform (HOA Start Complete) with three support levels |
| Free trial | 14 days no card, then 30 more with a card - 44 total | Free trial offered, no contract; length and card terms not stated on their site |
| AI Assistant | Herald Chat (reads your CC&Rs and your live ledger, answers 24/7) | None - HOA Start states it “isn’t an AI platform” |
| AI Violation Analysis | Herald Shield (covenant matching + auto-enforcement) | Not available |
| AI Lost Pet Matching | Pet Protect (vision-based photo matching) | Not available |
| AI Email Scanning | Email Integration (categorizes emails, matches payments) | Not available |
| AI on the phone and over SMS | Yes - Herald answers your community’s own number 24/7 | Not available |
| AI in the board’s group chat | Yes - @Herald answers from live data, reads photos and PDFs, files contracts | Not available |
| Automated Dues Collection | Dues Chaser (five-channel escalation with an auto-fine step) | Invoicing and reminders |
| Resident AutoPay | Yes - Dues AutoPay charges the due balance automatically | Automated/recurring payments |
| Real Estate Listing Monitor | Yes - Herald Welcome auto-detects new listings and sends the listing agent a private portal with covenants, balance, and welcome letter | Not available |
| Payment Processing | Stripe (card + ACH + Apple Pay) | Online payments via Stripe |
| Payment Notification Matching | Email Integration smart-matches PayPal, Venmo, Zelle, Cash App notifications | Not available |
| Communication Channels | In-app, email, SMS, push, USPS mail, plus a phone line Herald answers | Email, portal, email and text blasts, newsletters |
| Physical Mail | Yes - with delivery tracking, and it runs as an automatic step inside a collection sequence | Print and mail service offered; pricing not published |
| Native Mobile App | iOS + Android, included in Automate | iOS + Android, listed as included on HOA Start Complete |
| Community Website | Yes - included in Automate | Yes - website builder and hosting |
| QuickBooks Integration | Not available - built-in books instead | QuickBooks appears among HOA Start’s listed integration partners |
| Built-in Books | Balance sheet (cash or accrual, operating and reserve fund columns), general ledger with CSV and PDF export, P&L, AR aging, AP aging, budget vs actual, bank reconciliation with a full history index | Chart of accounts, bank reconciliation, P&L and balance sheet, AR dashboard, budgets, vendor management |
| Bookkeeping as a service | Not available | Yes - Financial Bookkeeping service |
| Educational Content Library | Blog (growing) | Extensive blog and how-to guides |
| Document Storage | Yes | Yes |
| Violation Tracking | AI analysis against CC&Rs with time-based auto-escalation | Yes - violation tracking |
| ARC Requests / Work Orders | AI-assisted intake with classification | Yes - ARC requests and work orders |
| Amenity Reservations | Yes - with deposit holds released in one tap, and one-time smart lock codes | Yes - reservation system |
| Community Voting | Yes - board and community ballots, instant tally, printable PDF audit | Yes - online voting |
| Meeting Tools | Notices with posting-proof timestamps, agendas, executive sessions | Boardroom - meeting scheduling, invitations, minute-taker |
| Onboarding | Explore a working sandbox instantly, then import a roster from a spreadsheet, PDF, or a photo of a printed list | Standard onboarding and support included; Guided Onboarding and Concierge are add-ons |
| Physical Access Control | One-time 9-digit smart lock code auto-issued with every amenity booking | Gate access and visitor management through a Proptia integration |
| Member-Visible Budget | Yes - live budget-vs-actual on every resident dashboard, cash basis | Not published |
| Florida HB 1203 Records Portal | Yes - governing docs, budget, financials, contracts, bids, insurance, and meeting notices in one members-only portal | Document storage |
| Insurance / COI Tracking | Yes - policy register with COI PDF and traffic-light expiration alerts | Not published |
| Contracts & Competitive Bids | Yes - contracts on file (terminated never deleted), bids grouped by project with the low bid flagged | Not published |
Who Is HOA Start Built For?
HOA Start is designed for self-managed communities that need a straightforward, affordable management platform. It describes itself as built for self-managed HOAs of any size, and it does not try to be an automation engine. It focuses on doing the essentials well.
The platform’s most visible strength is its community website builder. HOA Start gives your association a public-facing website where residents can access documents, view announcements, and stay informed, with hosting included. For communities without any web presence, this is a meaningful feature - it gives your HOA a professional home online without requiring a board member to learn WordPress.
The feature list runs deeper than the website, though, and an older comparison that treats HOA Start as “a website with document storage” would be wrong. It includes online voting and surveys so residents can elect the board or weigh in on matters, violation tracking with electronic or printed delivery, ARC requests and work orders, an amenity reservation system, a Boardroom module for board-only documents and chat plus meeting scheduling with invitations and minute-taking, event registration with ticketing, custom forms, a member directory, newsletters, user dashboards, and online payments through Stripe and Plaid. There are native mobile apps on both the Apple App Store and Google Play where residents can pay dues, register for events, reserve amenities, vote on surveys, chat with neighbors, and receive push notifications. A Multi-Site Manager view serves management companies and master associations, so they are not strictly a self-managed-only product.
The accounting is real, too: a chart of accounts, transactions, bank reconciliation, Profit & Loss and balance sheet reports, an AR dashboard, budgets, and vendor management. HOA Start’s site lists QuickBooks among its integration partners, which matters for treasurers who intend to keep using QuickBooks rather than switching accounting systems, and it offers Financial Bookkeeping, professional accounting services, for boards that would rather hand the books to a person.
Where HOA Start stands out beyond its software is educational content. Their blog and resource library covers how to run a board meeting, how to enforce rules diplomatically, and how to set up a budget - practical guides that help new board members get up to speed. Their site promises live support, and standard onboarding and support come with the software.
HOA Start works well when:
- Your community is small and your needs are straightforward
- You want a community website at the center of your platform
- You already use QuickBooks and want a platform that lists it among its integrations
- You would rather have a price quoted to your community than pick from a published list
- Your board is comfortable handling dues follow-up and violation analysis manually
- You want to try the platform before signing a contract
- Educational resources, how-to guidance, and live support are important to your board
Who Is HomeHerald Built For?
HomeHerald is designed for self-managed communities where board members are drowning in repetitive tasks - answering the same resident questions week after week, manually reviewing violations, chasing unpaid dues, fielding phone calls, and trying to keep records organized in spreadsheets that only one person understands.
The platform’s core philosophy is that volunteer board members should not be spending 10 to 15 hours a week on work that software can do for them. Instead of providing tools that help you do the work faster, HomeHerald provides AI agents that do the work on your behalf.
Herald’s agents handle distinct workloads:
Herald Chat reads your community’s CC&Rs, bylaws, and governing documents. When a resident asks “Can I install a fence in my backyard?” Herald Chat answers instantly, citing the specific section that applies. It knows each resident’s address, their account balance, their bookings, and their open tickets. This is not generic HOA advice. It is personalized to your community and to the individual asking.
Herald Shield handles the entire violation workflow. A resident submits a complaint. The AI classifies it, asks up to three clarifying questions, suggests whether a photo would help, then analyzes the complaint against your CC&Rs. It returns a verdict - violation found, no violation, or unclear - cites the rule that was matched, and recommends whether to warn, fine, or dismiss. A configurable escalation ladder then tracks repeat offenders by address and escalates on a schedule you define.
Dues Chaser runs the entire collection sequence across five channels, including an auto-apply-fine step that repeats monthly until the balance is paid.
Email Integration connects to your HOA’s Gmail inbox and categorizes incoming messages. When a resident pays via PayPal, Venmo, Zelle, or Cash App, it catches the notification, smart-matches it to the correct resident and property, and presents it for one-click confirmation. It also extracts vendor invoices and converts inquiries into tickets.
Pet Protect maintains a community pet registry and uses AI vision to match lost pet reports with sighting photos, notifying owners automatically when confidence is high.
Herald Welcome detects when a home goes on the market and gives the listing agent a portal with covenants, a welcome letter, the current HOA balance, document downloads, and a private AI chat.
With Automate, Herald Voice puts Herald on the phone once the board turns it on: your community’s own local phone number, answered by Herald 24 hours a day. Residents are recognized by caller ID and can check a balance, hear the latest announcement, ask about pool hours, report a problem, book a callback, or complete move-out steps by talking. The same number takes texts, so residents who would rather type get the same Herald in a thread, including pay links and password reset links.
Then there is Herald in the Group Chat: Automate includes a private board-only group chat with @Herald in it. Mention Herald in the thread and it answers from live data - open tickets, the ledger, year-to-date expenses, how a vote is tracking. It reads photos and PDFs you drop in, and it can file a signed vendor agreement straight into the contracts register without anyone leaving the conversation.
HomeHerald works well when:
- Your board is spending too many hours on repetitive tasks
- You want AI to handle resident questions, violation analysis, and payment tracking
- Dues collection is a persistent problem and email reminders are not enough
- You want the community’s phone answered and texts returned around the clock
- You have residents who ignore digital communication and need physical USPS mail
- You want homeowners to see the budget against actual spending without asking
- You want to run the whole platform for up to 44 free days before your board commits any money, starting with 14 that need no card
Pricing: How the Costs Compare
HomeHerald Pricing
| Community Size | Monthly Cost | Key Inclusions |
|---|---|---|
| Up to 105 properties | $65 | Herald and all its agents (Dues Chaser, Herald Shield and more), voting, books, physical USPS mail, mobile app |
| Up to 205 properties | $125 | Everything above; the size band changes the price, not the feature set |
| Up to 400 properties | $250 | Everything above; the size band changes the price, not the feature set |
| Up to 600 properties | $325 | Everything above; the size band changes the price, not the feature set |
| Up to 800 properties | $400 | Everything above; the size band changes the price, not the feature set |
| Up to 1,000 properties | $500 | Everything above; the size band changes the price, not the feature set |
| More than 1,000 properties | Talk to us | Everything above, on custom terms |
Pricing is set by property count, and there is one plan. Automate carries the entire platform, including Herald Phone - your community’s own local number that Herald answers 24/7 once the board turns it on - conversational texting with residents, a community website, and a monthly pool of talk minutes. No setup costs, no annual contract. Every new community starts with 14 days free and no credit card. Adding a card at any point starts a full 30-day free trial on Automate, so a board that waits gets up to 44 free days, and nothing is charged until that trial ends, apart from the one-time $5 for your own number. The phone line and your community’s own number need a card on file before they can be turned on, because they provision your community a real phone number.
HomeHerald’s payment convenience fee is 4% plus $0.30 per card transaction or 2% per ACH transaction, and your board can pass it to residents or absorb it. Physical USPS letters go standard first class on letter credits bought in bundles - 25 letters for $50, 60 for $100, or 150 for $200 ($2.00 down to $1.33 a letter).
HOA Start Pricing
HOA Start does not publish prices. Its pricing page says pricing is based on your needs and community size - the number of homes or units in the association - with plans billed annually and cancellable at any time. There is one platform, HOA Start Complete, with three support levels: Do It Yourself (software only, included), plus Guided Onboarding and Concierge as add-ons. The page lists the mobile app as included. To get a number, you request a quote at hoastart.com/request-pricing.
The Pricing Takeaway
HomeHerald publishes every size, so a board knows its price before it talks to anyone: from $65 to $500 a month by community size, up to 1,000 homes - see pricing. HOA Start quotes by community size, so the only way to compare sticker prices is to request their quote and set it beside HomeHerald’s published size for your community.
What each price includes is easier to compare. HomeHerald’s one plan carries Herald and all its agents, five-channel automated collections, built-in books, voting, physical mail, native mobile apps, a phone line Herald answers, and a community website at no extra charge. HOA Start’s platform includes its website builder, the mobile app, and accounting, but no AI, and hands-on onboarding and ongoing concierge support are add-ons. Both let you try the software before you commit.
Whether the difference is worth it depends on how much time your board currently spends on the tasks HomeHerald automates. You get up to 44 free days to find out before you are charged, and the first 14 need no card.
Feature Breakdown: Where Each Platform Stands
Dues Collection
This is where the platforms diverge most.
HOA Start provides dues invoicing, online payments through Stripe, automated recurring payments, and reminders. You can generate invoices, track who has paid, and follow up with residents who have outstanding balances. For communities where most residents pay on time, this works.
HomeHerald’s Dues Chaser is a configurable automation engine. You define a chase sequence - which channels to use, how many days after the due date each step triggers, what message to send, and whether to auto-apply late fees. The system runs daily, escalating through in-app notifications, email, SMS, push notifications, and physical USPS letters with delivery tracking, with a fine step that repeats monthly until the balance is paid. When a resident pays, they are automatically removed from the sequence.
For the community where 5 or 10 residents consistently pay late and the treasurer spends hours every month sending reminders, Dues Chaser changes the math. The board defines the rules once. The system enforces them every month.
Dues AutoPay handles the other side: a resident saves a card or bank account once and the due balance is charged automatically, with an itemized heads-up three days ahead. If a charge fails, AutoPay retries and then pauses itself with a notice to update the payment method.
Violation Management
HOA Start offers violation tracking - you can log violations, associate them with properties, and manage resolution. The analysis and the follow-up are the board’s job.
HomeHerald’s Herald Shield handles violation management from intake to resolution. The AI classifies the complaint, asks clarifying questions, and analyzes it against your CC&Rs. For confirmed violations it recommends an action based on the specific covenant that was violated, and a configurable escalation ladder tracks repeat offenders by address - not by person, so detection persists when a property changes hands - and automatically increases consequences.
The difference is not just speed. It is consistency. When the AI applies the same rules to every complaint, you reduce the risk of selective enforcement claims, a real legal concern for HOA boards.
AI
This one is unusually clear-cut, because HOA Start says it themselves. On their own guide to AI for HOAs, they write that HOA Start “isn’t an AI platform” and position the product as the operational foundation that third-party AI tools can sit on top of. Their AI content recommends outside tools rather than shipping any.
So there is no AI chatbot, no AI covenant analysis, no AI email scanning, no AI pet matching, and no AI voice in HOA Start. If your board wants AI, the HOA Start path is to buy or build it separately and wire it up yourself.
HomeHerald’s position is the opposite: the AI is the product, and it is wired to the live community record rather than to a folder of uploaded documents. Herald answers with balances, tickets, ledger figures, and booking status, and then takes the action - sending a pay link, filing a contract, issuing a lock code, escalating a violation.
Communication Channels
HOA Start reaches residents through email, the community portal and website, newsletters, native app notifications, and email and text blasts. They also offer print and mail services, though the price is not published. An older comparison claiming HOA Start is email-only would be wrong.
HomeHerald reaches residents through five channels - in-app messages, email, SMS, push notifications, and physical USPS letters with delivery tracking - plus color-coded banners and audience filters that let you target all residents, only those with late dues, only those with no payments, or a custom list. Once the board turns it on, there is a sixth: a phone line Herald answers.
The practical difference is not the channel count, it is automation and direction. On HomeHerald those channels are steps inside sequences that fire on their own, and they are two-way with Herald on the other end, so a text back at 11pm gets an answer with the resident’s actual balance in it.
Payments
Both platforms take online payments through Stripe, and both support recurring payments.
The real difference is what happens off-platform. Many residents pay through PayPal, Venmo, Zelle, or Cash App, directly to the HOA’s accounts. The problem is not accepting those payments. The problem is tracking them. HomeHerald’s Email Integration monitors your HOA’s inbox, catches those notification emails, AI-categorizes them, and smart-matches them to the correct resident and property. The admin sees a pending match and confirms with one click.
This bridges a gap most HOA software ignores: residents pay however they want, and the board still has a centralized record.
Community Website
Both platforms can give your association a public-facing site. HOA Start includes a website builder and hosting, and this is one of its strongest features. HomeHerald includes a community website in Automate, alongside Herald Phone and resident texting.
If a website is the one thing your board needs, HOA Start is built around it; request their quote and compare it with HomeHerald’s published price for your size. If you want it alongside a platform that also automates dues, violations, and resident questions and answers the phone, it comes with Automate.
Accounting
This is closer than it looks, and worth being accurate about. HOA Start ships real accounting: a chart of accounts, transactions, bank reconciliation, Profit & Loss and balance sheet reports, an AR dashboard, budgets, and vendor management. HomeHerald ships the same core statement set, balance sheet included, so the list of reports is not where these two part ways. Where HOA Start goes its own way is the path out of the platform: its site lists QuickBooks among its integration partners for treasurers who intend to keep working there, and it offers Financial Bookkeeping, professional accounting services, for boards that would rather hand the books to a person.
HomeHerald does not integrate with QuickBooks. It replaces it. Books and banking is included in Automate: a full ledger, multi-account cash tracking, bank reconciliation, a balance sheet you can run on a cash or accrual basis with separate operating and reserve fund columns, Profit & Loss, AR aging, and AP aging, plus Stripe payments, refunds, and a soft-delete audit log.
So neither board is stuck without books. The honest split is that HOA Start points you toward QuickBooks and a bookkeeping service, while HomeHerald aims to make both unnecessary. One caveat worth knowing before you decide: invoicing and accounting usability is the most common complaint in HOA Start’s own 2025 reviews, including a board president who rated the product 2 out of 5 specifically over the invoicing workflow while praising the website and communication tools.
Where HomeHerald goes further is member-facing transparency. The board publishes the annual budget, and from that moment every resident’s dashboard carries a budget-vs-actual report computed on a cash basis. A homeowner can expand “Landscaping” and see budgeted against actually spent. HomeHerald also gives the board a ready P&L and AR Aging report to share with residents. HOA Start has budgets on the admin side; a live member-visible budget is not something they publish.
Mobile Experience
Both platforms have native mobile apps on iOS and Android, and any comparison saying HOA Start is browser-only is out of date. In the HOA Start app residents can pay dues, register for events, reserve amenities, vote on surveys, and chat with neighbors, with push notifications for invoices, violation notices, calendar entries, and newsfeed updates.
Two distinctions are worth knowing. The first is commercial, and it is in HOA Start’s favor: their pricing page lists the mobile app as included. The second is maturity - the HOA Start app first shipped in 2025 and carries only a handful of ratings on each store, so there is not much public signal yet either way. Their own site still describes a “mobile web app” in places, which is where the outdated “no app” claim comes from.
HomeHerald’s native iOS and Android apps are included in Automate. Residents pay dues, submit requests, chat with Herald, and receive push notifications. Board members can photograph a violation, file a ticket, or approve an expense from the sidewalk. Push is also a step inside Dues Chaser sequences, which is what makes it an operational channel rather than a convenience.
Amenities and Access
Both platforms do amenity reservations. HOA Start’s reservation system lets members book the pool, tennis courts, and similar spaces.
HomeHerald’s amenity booking adds payment-required bookings with deposit holds and automatic refunds, conflict detection, seasonal hours, and a one-time 9-digit smart lock code issued with every reservation. The code arrives in the resident’s booking pass an hour before their window, works offline at the lock, is valid only during the booked window, and the lock auto-secures between bookings. Admins can grant separate decoration or cleanup windows. No shared community code, no key handoff.
What HOA Start Does Better
Being fair matters. Here is where HOA Start has genuine advantages:
- A website-first platform. A real, public-facing website with hosting, built into the core product. HomeHerald includes a website too, but it is not the center of the product.
- QuickBooks on the integrations list. HOA Start’s site lists QuickBooks among its integration partners, for treasurers who intend to keep using it. HomeHerald has no QuickBooks connection at all.
- Hands-on setup on request. Guided Onboarding and Concierge support levels for boards that want a person to set things up and stay with them, plus a Financial Bookkeeping service.
- Educational content. One of the best how-to libraries in the HOA software space. Genuinely helpful for new board members.
- Live support. HOA Start’s site promises live support, with standard onboarding and support included in the software.
- Simplicity. A narrower feature set means less to learn and configure. For boards that want basic tools without complexity, that is a feature, not a limitation.
What HomeHerald Does Better
- Herald, in one plan. CC&R question answering, violation analysis, automated collections, inbox payment matching, lost pet matching, listing-agent outreach, a board group chat, and a phone line Herald answers - none of which HOA Start offers at any price, by their own description.
- Published prices. Every size is on the pricing page, from $65 to $500 a month by community size, up to 1,000 homes, with no quote to request.
- AI wired to the live account. Herald answers with balances, tickets, ledger figures, and booking status, then takes the action.
- Herald answers your community’s phone and texts. A real local number, staffed 24/7, with included talk minutes.
- @Herald in the board’s group chat. Live data, image and PDF reading, and contract filing without leaving the thread.
- Five-channel automated collections with an auto-fine step. Dues Chaser escalates on its own, all the way to a mailed letter and an applied fine.
- AI-powered violation enforcement. Covenant citations and a time-based escalation ladder that tracks repeat offenders by address.
- A live budget on every resident’s dashboard. Planned against actual, on a cash basis, updating as money moves. Both platforms have books; only one shows the membership where the money went without anyone asking.
- One-time smart lock codes with every amenity booking. Unique 9-digit codes, valid only during the booked window, working offline at the lock.
- Native apps at no extra charge. iOS and Android included in Automate.
- Sandbox-first onboarding. Explore a working community instantly, then import your roster from a spreadsheet, a PDF, or a photo of a printed list, with AI mapping the columns.
- Florida HB 1203 compliance. Every record the statute requires lives in one members-only portal. See the HB 1203 guide.
Who Should Choose HOA Start
Choose HOA Start if your community fits this profile:
- Small and straightforward. You have a small community with simple needs and the volume does not burden anyone.
- You do not need AI. Your board wants solid basics and is happy to request a quote sized to your community.
- A website comes first. A public-facing site with hosting matters more to you than automation.
- You use QuickBooks. You intend to keep it, and want a platform that lists it among its integrations.
- You want to try before you sign. HOA Start offers a free trial without a contract.
- You want educational resources and live support. Your board is new to self-management and values how-to guides and a person to call.
- Manual processes are fine. Your board does not mind handling dues follow-up, violation analysis, and resident questions manually.
HOA Start is a solid, honest product for communities that need reliable basics.
Who Should Choose HomeHerald
Choose HomeHerald if your community fits this profile:
- Up to 1,000 properties. Published pricing from $65/month, flat by property count, and up to 44 free days to try it first.
- Your board is burned out. If volunteers are spending hours every week answering the same questions, chasing the same late payers, and documenting the same violations, automation is the answer to burnout.
- Dues collection is a problem. Email reminders are not working. You need automated escalation across multiple channels, including physical mail and an applied fine.
- You want consistent violation enforcement. AI that reads your CC&Rs and applies the same standards to every complaint reduces legal risk and neighbor conflict.
- The phone keeps ringing at the treasurer’s house. You want a real number answered 24/7 without hiring anyone.
- Residents ignore email. You need SMS, push notifications, and USPS letters to reach everyone.
- You accept payments from multiple sources. Residents pay through PayPal, Venmo, Cash App, or Zelle and you need those matched without searching your inbox.
- You want your books in the same place. Reconciliation, P&L, and AR aging without a separate accounting subscription.
- You have a spreadsheet you want to keep using. Upload it - AI maps the columns, imports your community, and you are live quickly.
Competitor details checked November 2026; verify current pricing on their site: hoastart.com/pricing.
Frequently Asked Questions
How does HOA Start’s pricing compare with HomeHerald’s?
HOA Start does not publish prices: its pricing page says plans are priced by your needs and community size and billed annually, with a quote on request at hoastart.com/request-pricing. HomeHerald publishes every size, from $65 to $500 a month by community size, up to 1,000 homes - see pricing. So the fair comparison is HOA Start’s quote for your community against HomeHerald’s published size, and what each includes: HomeHerald’s one plan carries Herald and all its agents, five-channel automated collections, built-in books, physical USPS mail, and native mobile apps at no extra charge, while HOA Start includes its website builder, mobile app, and accounting but no AI. HomeHerald gives every new community 14 days free with no credit card, and 30 more once you add one, so you can compare them in your own community before you are charged.
Does HomeHerald integrate with QuickBooks?
No. HomeHerald replaces it rather than syncing with it: Automate includes a full ledger, multi-account cash tracking, bank reconciliation, Profit & Loss, AR aging, and AP aging, with payments handled through Stripe. If your treasurer intends to keep working in QuickBooks, HOA Start, whose site lists QuickBooks among its integration partners, may be the better fit.
Does HOA Start have AI features?
No. HOA Start states on its own site that it “isn’t an AI platform,” positioning the product as the operational foundation that third-party AI tools can sit on top of, and its AI guidance recommends outside tools rather than shipping any. There is no AI chatbot, no AI covenant analysis, no AI email scanning, no AI pet matching, and no AI voice. Those capabilities are specific to HomeHerald, where the AI reads the live community record - balances, tickets, the ledger - and acts on it across the app, the board’s group chat, text messages, and your community’s own phone line.
Does HOA Start have a mobile app?
Yes. HOA Start has native apps on both the Apple App Store and Google Play where residents can pay dues, register for events, reserve amenities, vote on surveys, chat with neighbors, and receive notifications for invoices, violation notices, and calendar entries. Their pricing page lists the mobile app as included. HomeHerald’s native iOS and Android apps are included in Automate.
Can I build a community website with HomeHerald?
Yes. Automate includes a community website along with Herald Phone, your community’s own local number answered 24/7, and conversational texting with residents. If a site is the only thing your board needs, HOA Start is built around a website builder and hosting, priced by quote.
How does HomeHerald handle payments from PayPal and Venmo?
HomeHerald integrates directly with Stripe for card, ACH, and Apple Pay payments. For payments residents send through PayPal, Venmo, Zelle, or Cash App - which go directly to your HOA’s accounts on those platforms - HomeHerald’s Email Integration monitors your HOA’s Gmail inbox, catches the payment notification emails, AI-categorizes them, and smart-matches them to the correct resident and property. The admin reviews the match and confirms with one click, so the board has a centralized payment record regardless of how residents choose to pay.
Can I try HomeHerald for free?
Yes. Every community can try HomeHerald free - no card needed. Every new community gets 14 days free with the Automate plan turned on: Herald and all its agents (Dues Chaser, Email Integration and more), built-in books, physical USPS mail, and native mobile apps. Add a card at any point and a full 30-day free trial starts on Automate, which is up to 44 free days in total, with nothing charged until that trial ends, apart from the one-time $5 for your own number. After the trial, Automate is $65/month for up to 105 properties, $125/month for up to 205 properties, $250/month for up to 400 properties, $325/month for up to 600, $400/month for up to 800, and $500/month for up to 1,000 properties, and that price includes Herald Phone and a community website. HOA Start also offers a free trial; its site does not state the length or whether a card is needed.
Which platform is better for a brand-new HOA board?
It depends on what you need most. If you want guidance on how to run a board, set up governance, and learn the basics of HOA management, HOA Start’s educational content library and live support are genuine assets, and their free trial makes it easy to look around. If you want to get your community set up quickly and let AI handle the operational workload from day one, HomeHerald lets you explore a working sandbox immediately and then import your roster from a spreadsheet, a PDF, or a photo of a printed list, with AI ready to answer resident questions right away.
The Bottom Line
HOA Start and HomeHerald both serve self-managed communities with integrity. They are not the same product, and the right choice depends on what your board needs most.
HOA Start is a practical toolkit with a strong community website builder, QuickBooks on its integrations list, online voting, violation tracking, ARC requests, native mobile apps, live support, and some of the best educational content in the HOA software space. It gives small boards a reliable foundation without complexity, and you can try it without a contract. For communities where the workload is manageable and the basics are enough, HOA Start delivers real value.
HomeHerald is built for the boards where the workload is not manageable anymore - where the same five residents pay late every month, where the treasurer spends their weekends chasing payments, where the community’s phone rings at someone’s house, and where the same CC&R questions fill the inbox week after week. Herald’s agents, the phone line Herald answers among them, and the multi-channel automation exist to give volunteer board members their time back. That automation runs from $65 to $500 a month by community size, up to 1,000 homes, and the first 14 days are free with no card at all.
The best way to decide is to try the one that matches your situation. If you want practical basics, HOA Start will serve you well. If you want AI-powered automation that reduces your board’s workload from the first day, HomeHerald is ready.
Your board’s time is worth protecting.
Start free - no card needed - 14 days free, 30 more when you add a card, every AI feature included, cancel any time.