HomeHerald vs Buildium: Which HOA Software Actually Fits Your Board?
Shopping for a Buildium alternative rather than a head-to-head comparison? See the dedicated Buildium alternative guide.
Buildium is one of the most established names in property management - earned over two decades serving landlords, property managers, and management companies. It has been owned by RealPage (itself a Thoma Bravo portfolio company) since a $580 million acquisition, which is part of why its roadmap tracks the professional-manager market so closely.
But if you are a volunteer board member running a self-managed HOA, you are not a property manager. You are a neighbor who raised your hand at a meeting and now spends evenings chasing dues and fielding resident complaints. That distinction matters when choosing software.
Buildium is property management software that also handles HOAs, and its association product is genuinely capable. HomeHerald is HOA management software built from the ground up for community association boards - six AI agents, a phone number Herald answers, automated dues collection, and pricing that starts at $49/month for up to 105 properties after 14 days free with no credit card.
Who Is Buildium For?
Buildium was built for professional property managers. Its core strengths - tenant screening, lease tracking, rental accounting, maintenance work orders - reflect that origin. If you run a management company overseeing a mixed portfolio of rental properties and a few HOAs, Buildium gives you one dashboard for all of it.
Buildium also serves associations, and it does that competently. Its association product covers dues and assessments on a full general ledger, violations with preset stages and automatic letters, architectural requests with committee voting, board and committee tools, and a Resident Center where homeowners pay, submit requests, and read financials and minutes. Buildium markets this to both management companies and self-managed associations. Anyone telling you Buildium cannot do HOAs has not looked recently.
The real difference is architectural. Buildium’s HOA capability is a well-built records-and-workflow system: it stores your governing documents, tracks what you log, and mails what you tell it to mail. What it does not do is read your CC&Rs, decide anything from them, or talk to your residents on your behalf. That gap is where HomeHerald lives.
Who Is HomeHerald For?
HomeHerald was built for one audience: HOA boards. Specifically, the volunteer board members who manage self-managed communities - the treasurer tracking dues in a spreadsheet, the president fielding the same CC&R questions every week, the compliance chair trying to enforce rules fairly without starting a neighborhood feud.
Every feature in HomeHerald exists to reduce the time volunteer board members spend on repetitive work. Herald Chat reads your CC&Rs and answers resident questions so you do not have to. Dues Chaser automates your entire collection workflow across five channels. Herald Shield analyzes violations against your actual covenants and recommends whether to warn, fine, or dismiss. On Automate+, Herald answers your community’s own phone number around the clock. And in the board’s private group chat, @Herald answers from live data while the board is still talking about it.
If your community is self-managed and you want software that understands the specific challenges of HOA governance - not rental management - HomeHerald was designed for you.
Pricing Comparison
Price is often the first question, so let us be straightforward.
HomeHerald Pricing
| Community Size | Price | Users | AI Queries | Key Highlights |
|---|---|---|---|---|
| Up to 105 properties | $49/mo Automate, $65/mo Automate+ | Unlimited | Unlimited | All six AI agents, Dues Chaser automation, Herald Shield, Stripe payments, physical USPS mail, board group chat, Admin Digest |
| Up to 205 properties | $99/mo Automate, $125/mo Automate+ | Unlimited | Unlimited | Everything above; the size band changes the price, not the feature set |
| Up to 400 properties | $199/mo Automate, $250/mo Automate+ | Unlimited | Unlimited | Everything above; the size band changes the price, not the feature set |
| More than 400 properties | Talk to us | Unlimited | Unlimited | Everything above, on custom terms |
Pricing is set by property count, not per unit. Automate carries the entire platform; Automate+ adds Herald Phone, your community’s own local number that Herald answers 24/7, conversational texting with residents, and a community website. Every new community starts with 14 days free and no credit card. Adding a card at any point starts a full 30-day free trial on the plan you pick, so a board that waits gets up to 44 free days, and nothing is charged until that trial ends. Automate+ is the exception that needs a card up front, because it provisions your community a real phone number. See full plan details.
Two costs are billed only when you use them: physical and certified USPS mail is passed through at $1.50 to $3.00 a letter, and resident payments carry a convenience fee of 4% + $0.30 per card transaction or 2% per ACH transaction, which your HOA can pass to residents or absorb.
Buildium Pricing
| Plan | Published price | Key Highlights |
|---|---|---|
| Essential | Starting at $62/mo | Core association and property management, online payments, violations, maintenance, basic communications, Buildium’s AI Assistant |
| Growth | Starting at $192/mo | Adds reporting automation, business analytics, AI-enhanced communications, cheaper eSignatures and EFT |
| Premium | Starting at $400/mo | Adds Open API, included inspections and eSignatures, and the full Lumina AI and automations suite |
Two things to know about those numbers. First, they are “starting at” prices - Buildium positions Essential for portfolios of roughly 150 units and under, and directs community associations to call sales for custom pricing, so the figure an HOA actually pays is a quote, not a published rate. Second, the subscription is not the whole bill. Buildium’s own pricing page lists eSignatures at $5 per document on Essential, bank account setup at $99 per account on Essential, incoming EFT at $2.35 per transaction on Essential, and credit cards at 2.99% per transaction on every plan.
Buildium does offer a free 14-day trial with sample data and no credit card required. It is a real trial, and it is a sensible way to kick the tires - though it runs on Buildium’s demo data rather than your community’s.
What This Means for a Typical HOA
A 75-property self-managed HOA pays $49/month on HomeHerald, with every AI agent included and no per-unit math. The same community on Buildium starts at $62/month for Essential, and Buildium’s association pricing is quote-based, so the honest answer is that you will not know your number until you talk to a salesperson.
The gap widens on AI. Buildium gates its full Lumina AI and automations suite behind the Premium plan at $400/month and up. HomeHerald’s $49 plan is not a stripped tier: every AI agent, every communication channel including physical mail, and the board group chat are all in the base plan. The size band changes the price, not the feature set.
Payment processing is a genuine point for Buildium, and we will not pretend otherwise. Buildium charges 2.99% per card transaction; HomeHerald charges 4% + $0.30. On bank transfers Buildium charges a flat $2.35 per incoming EFT on Essential (less on higher plans) against HomeHerald’s 2% per ACH, so which one wins depends on your dues amount - below roughly $118 a payment HomeHerald is cheaper, above it Buildium is. Either platform lets the HOA pass the fee to residents or absorb it. If processing cost is the deciding factor for your community, price it against your actual dues and payment mix rather than taking anyone’s word for it.
HomeHerald vs Buildium: Feature Comparison Table
| Feature | HomeHerald | Buildium |
|---|---|---|
| Starting Price | $49/month (up to 105 properties) | Starting at $62/month (Essential); association pricing by quote |
| Free trial | 14 days no card on your real community, then 30 more with a card - 44 total | 14 days on sample data, no card required |
| Target Audience | Self-managed HOA boards | Property management companies and associations |
| AI | Six agents (Herald Chat, Herald Shield, Dues Chaser, Email Integration, Pet Protect, Herald Welcome) plus Herald Voice on Automate+ | Lumina AI: AI Bill Scan, AI Assistant, Write with AI, AI Summarization, AI Workforce agents. Full suite on Premium |
| What the AI is pointed at | Your governing documents and your live community record, answering residents directly | Staff back-office workflows: invoice entry, drafting messages, summarizing tasks, leasing and accounting automation |
| CC&R-Reading AI | Yes - Herald Chat reads and cites your governing documents | No - documents are stored and downloadable, not interpreted |
| AI Violation Analysis | Yes - Herald Shield matches complaints to covenant rules and recommends warn, fine, or dismiss | No - violation logging with preset categories and stages, decided by your team |
| AI Inbox Scanning | Yes - Email Integration categorizes your HOA’s Gmail and smart-matches offline payments | No equivalent for the association’s own inbox |
| AI Voice / Phone | Yes on Automate+ - your own local number, Herald answers calls and texts 24/7 from live data | No - Buildium ships no voice AI; inbound calls go to your team |
| Board group chat with AI | Yes - private board chat where @Herald answers from tickets, ledger, expenses, and votes | Board and committee tools, message board; no in-thread AI |
| Automated Dues Collection | Yes - Dues Chaser with configurable multi-step sequences and an auto-apply-fine step | Recurring assessments, invoicing, and automated reminders |
| Dues AutoPay | Yes - residents enroll a saved card or bank, due balance charges automatically | Yes - autopay in the Resident Center |
| Real Estate Listing Monitor | Yes - Herald Welcome gives every plan the full real-estate agent portal (covenants, welcome letter, current HOA balance, private AI chat, document downloads) plus Automatic Listing Detection with preemptive outreach to the listing agent as soon as a home goes on the market | Not available |
| Payment Processing | Stripe (card + ACH + Apple Pay) at 4% + $0.30 card / 2% ACH; Email Integration smart-matches PayPal, Venmo, Zelle, and Cash App notifications | Online payments at 2.99% card / $2.35 incoming EFT on Essential |
| Physical USPS Mail | Yes - sent from the app with delivery tracking, $1.50-$3.00 a letter | Yes - EZMail prints and mails letters, including automatic violation letters |
| Communication Channels | 5 (in-app, email, SMS, push, physical mail) with audience filters | 4 (Resident Center, email, text, physical mail) |
| Mobile App | Yes - native iOS + Android | Yes - Resident Center app on iOS + Android |
| Tenant Screening | No (not applicable to HOAs) | Yes |
| Lease Management | No (not applicable to HOAs) | Yes |
| Accounting | Ledger, budget-vs-actual by category, refunds, audit log, automatic backups. No fund accounting | Yes - full double-entry general ledger with bank reconciliation |
| Maintenance Work Orders | Ticketing with request tracking | Yes - robust work order system with vendor management |
| Document Storage | Yes | Yes |
| HOA-Specific Focus | 100% HOA | Multi-property-type |
| Setup | Explore a live sandbox instantly, then AI Import reads a spreadsheet, PDF, or a photo of a printed roster | 14-day sample-data trial in minutes; migrating real association data is a guided onboarding process |
| Lost Pet Matching | Yes - Pet Protect with AI vision matching | No |
| Amenity Booking + Digital Locks | Yes - payment-required bookings and a one-time 9-digit clubhouse code issued with each reservation | Not available |
| Resident Self-Service | Yes - QR code join, AI chat, online payments | Yes - Resident Center portal and app |
| Florida HB 1203 Records Portal | Yes - governing docs, budget, financials, contracts, bids, insurance, and meeting notices in one members-only portal with posting-proof timestamps | Document sharing, assembled by your team |
| Community Voting + Audit Trail | Yes - board and community-wide ballots, instant tally, printable PDF audit trail | Architectural requests with committee voting |
| Meeting Notices + Agendas | Yes - posting-proof timestamp on every notice, agendas, executive sessions | Meeting agendas, minutes, and document sharing |
| Member-Visible Budget | Yes - live budget-vs-actual on every resident dashboard, server-computed on a cash basis as transactions land | Financials and statements shared to the Resident Center |
| Insurance / COI Tracking | Yes - policy register with COI PDF and traffic-light expiration alerts | Document storage; insurance offered through the marketplace |
| Contracts & Competitive Bids | Yes - contracts on file (terminated never deleted), bids grouped by project with the low bid flagged | Document storage |
Key Feature Breakdowns
AI Capabilities: Both Have AI. They Point It at Different Things.
You may have read older comparisons claiming Buildium has no AI. That is out of date. Buildium ships Lumina AI, and it is real: AI Bill Scan pulls vendor, dates, totals, and line items off an invoice; Write with AI drafts emails, texts, and announcements; AI Summarization condenses work orders and message threads; the AI Assistant answers questions about how to use Buildium; and the Lumina AI Workforce runs agents for Maintenance, Leasing, Accounting, Resident Experience, and Business Operations. The full suite sits on the Premium plan.
Look at that list and the design intent is clear: Lumina AI is back-office automation for professional staff. It speeds up the person doing the work. Several of its agents - delisting rented units, advancing applicant statuses - are rental functions that a pure HOA will never fire.
HomeHerald points AI at a different target. Our agents are aimed at your governing documents and your live community record, and they talk to residents directly so the board does not have to.
Herald Chat reads your community’s CC&Rs, bylaws, and rules. When a resident asks “Can I install a fence in my backyard?” it finds the relevant covenant sections and responds with citations - personalized to that resident’s property and account balance. Buildium stores that same PDF; it does not read it.
Herald Shield handles the violation workflow end to end. It asks complainants clarifying questions, filters profanity, reads your CC&Rs to determine whether a violation occurred, recommends an action (warn, fine, or dismiss), and checks the address for prior offenses to apply the correct escalation step automatically. Buildium’s violations module is strong at recording and mailing - preset categories, stages, and an automatic letter through EZMail - but a human decides whether the covenant was actually broken.
Dues Chaser runs the whole collection ladder without supervision, including an auto-apply-fine step that repeats monthly until the balance clears.
Email Integration monitors your HOA’s own Gmail inbox and catches payment notifications from PayPal, Venmo, Zelle, Cash App, and banks. It extracts payment details, smart-matches them to the right resident, and lets the admin confirm with one click. It also catches vendor invoices and drafts expenses. Buildium’s AI Bill Scan reads an invoice you hand it; it does not watch your association’s inbox for the check your neighbor sent by Zelle.
Pet Protect maintains a community pet registry with AI vision matching, notifying owners on high-confidence matches.
Herald Welcome runs the real-estate agent portal and detects new listings in your community automatically.
The Phone Line: The Gap Nobody Else Fills
On Automate+, your community gets its own local phone number and Herald answers it - calls and texts, 24/7, from live community data. A resident can call at 9pm, be recognized by caller ID, hear their balance, file a request, get a payment link or a password-reset link by text, and complete move-out steps without a board member ever picking up. Verified board members get board-level answers on the same line: per-property balances, vendors, and work orders.
Buildium has no voice AI. Inbound calls to a Buildium-run association reach whoever your team has answering the phone, or voicemail. Third-party vendors sell AI phone answering that bolts onto Buildium precisely because the platform does not include it. For a self-managed board with no office and no staff, this is often the single biggest practical difference between the two products.
The Board’s Group Chat
HomeHerald gives the board a private group chat on every plan, and @Herald is in it. Ask it mid-thread how many tickets are open, what the ledger says, what you have spent year to date, or how a vote is trending, and it answers from live data. Attach a photo or a PDF and it reads that too - it will file a contract straight from a chat attachment. See how it works.
Buildium has board and committee tools and a Resident Center message board. What it does not have is an AI sitting in the conversation with the books open.
Dues Collection
HomeHerald’s Dues Chaser lets you define multi-step chase sequences - when to apply dues, which channels to use, and when to escalate. A typical sequence: Day 1 email, Day 15 push reminder, Day 30 SMS with auto-applied late fee, Day 45 physical USPS letter. The system runs daily, removes residents who pay, and prevents duplicate notices. The Email Integration catches payment notifications from non-Stripe sources so nothing slips through. Residents can also enroll in AutoPay so the due balance simply charges itself.
Buildium offers recurring assessments, online payment collection, autopay in the Resident Center, and automated reminders - solid fundamentals, and more than many boards need. The difference is the escalation ladder. Buildium reminds; Dues Chaser escalates across five channels, applies the fine, and keeps going monthly until the balance clears, with no board member scheduling anything.
Communication and Onboarding
Both platforms reach residents on more than email. Buildium sends through the Resident Center, email, text, and physical mail via EZMail. HomeHerald adds push notifications for five channels total, plus audience filters and color-coded banners. This is closer than our older comparisons suggested, and physical mail is no longer a HomeHerald-only capability.
Onboarding is where the daylight is. HomeHerald lets you open a working sandbox instantly - no sales call, no form - and then AI Import reads a spreadsheet, a PDF, or even a photo of a printed roster, maps the columns itself, and shows you a preview table before anything commits. Prefer not to hand over a roster yet? Take the practice-data option. A QR code lets residents join from their phones. Buildium’s 14-day trial is also quick to start and also asks for no card, but it runs on sample data, and moving your association’s real records in is a guided onboarding process rather than a self-serve upload. HomeHerald’s 14 cardless days run on your actual community.
Where Buildium Wins
Being honest about where the other platform is stronger is important for making a good decision.
Accounting depth. Buildium offers full double-entry accounting with a general ledger, bank reconciliation, and detailed financial reporting. If your HOA needs robust accounting capabilities built into the platform, Buildium is more mature here. HomeHerald tracks dues, expenses, balances, and budget-vs-actual by category, but it does not do fund accounting - if your association must keep operating and reserve funds formally separated in the books, that is a real gap on our side and you should weigh it seriously.
Card processing rates. Buildium charges 2.99% per card transaction against HomeHerald’s 4% + $0.30. For a community where most residents pay by card and dues are high, that difference adds up.
Rental and mixed-portfolio management. If your organization manages both HOAs and rental properties, Buildium handles both in one platform. HomeHerald is HOA-only by design.
Tenant screening and lease management. These features are irrelevant for a pure HOA, but if your community has a rental component, Buildium includes them.
Maintenance work orders. Buildium has a well-developed maintenance request and work order system with vendor management. HomeHerald handles resident requests through its ticketing system, but Buildium’s maintenance workflow is more feature-rich.
Track record and ecosystem. Buildium has been in the market for over two decades, is backed by RealPage, and has a broad integration and services marketplace. If your board needs connections to specific third-party tools, insurance providers, or screening services, Buildium is more likely to support them.
Larger management operations. If an association management company runs your community, or you expect to hand it to one, Buildium is built for how those firms work and prices for portfolio scale.
Where HomeHerald Wins
AI that reads your CC&Rs. Buildium’s Lumina AI is aimed at staff workflows. It does not ingest your governing documents or answer a resident’s question with a citation to your specific covenant. Herald Chat does, and it is still a genuine differentiator.
A phone number that answers itself. On Automate+, Herald answers your community’s own local line 24/7 - calls and texts, from live data. Buildium ships no voice AI. For a board with no office, this replaces the volunteer whose cell number everyone has.
The whole platform in the base plan. HomeHerald’s Automate plan starts at $49/month for up to 105 properties and carries the entire platform, AI included. Buildium reserves its full Lumina AI and automations suite, Open API, and included eSignatures for Premium at $400/month and up.
Published pricing you can budget against. HomeHerald’s prices are on the website by property count. Buildium sends community associations to sales for a quote.
AI violation analysis. Herald Shield reads your covenants, analyzes each complaint against them, recommends warn, fine, or dismiss, and tracks repeat offenders by address to apply the right escalation step. Buildium records violations well; it does not judge them.
Collection that escalates on its own. Dues Chaser runs all five channels and auto-applies fines monthly until the balance clears. Buildium reminds and mails; the escalation logic is yours to run.
AI in the board’s group chat. @Herald answers from the ledger, tickets, expenses, and votes without anyone leaving the conversation. See it.
Payment flexibility. HomeHerald takes card, ACH, and Apple Pay through Stripe, and uses Email Integration to smart-match payment notifications from PayPal, Venmo, Zelle, and Cash App to the right resident. This bridges the gap between how residents actually pay and how the board tracks it.
Budget transparency residents can see. Publish the budget once and every resident’s dashboard shows live budget-vs-actual by category, computed on a cash basis as transactions land. Nobody has to ask the treasurer for a PDF.
Amenity booking with digital locks. Payment-required bookings, automatic deposit refunds, and a one-time 9-digit clubhouse code issued with each reservation that works offline at the lock and only during the booked window.
Purpose-built for HOAs. Every feature, workflow, and interface decision in HomeHerald was made for HOA boards. There is no rental management clutter and no workflows designed for a different use case.
Faster onboarding. Open a sandbox with no sales call, then let AI Import read a spreadsheet, a PDF, or a photo of a printed roster. Your HOA is live in minutes.
Florida HB 1203 compliance. Every record the statute requires lives in one members-only portal, with posting-proof timestamps on notices. See the HB 1203 guide.
Who Should Choose Buildium
- Property management companies managing a portfolio of rentals and HOAs under one roof
- HOAs that need full accounting with general ledger, bank reconciliation, and fund accounting that separates operating from reserves
- Mixed portfolios of condos, single-family rentals, and HOAs
- Organizations with dedicated staff who will actually use back-office AI like bill scanning and work-order summarization
- Communities where most residents pay by card and the 2.99% rate matters more than automation
- Teams that need extensive third-party integrations or a services marketplace
Who Should Choose HomeHerald
- Self-managed HOA boards with volunteer members who need software built for them - not property managers
- Boards that want AI reading their CC&Rs and answering resident questions automatically
- Communities tired of one volunteer’s cell number being the HOA hotline - Herald Voice answers the community’s own line 24/7
- HOAs struggling with delinquency that need collection that escalates and fines on its own, not just reminders
- Boards that want the whole platform in the base plan rather than AI reserved for a $400/month tier
- Boards stuck on spreadsheets that want to be up and running in minutes
- Communities where residents pay through multiple channels (Venmo, PayPal, checks) and the board needs smart payment matching
- Boards that want to try before talking to anyone - open a sandbox with no card and no sales call
Frequently Asked Questions
Can I try HomeHerald for free?
Yes. Every community can try HomeHerald free - no card needed. Every new community gets 14 days free with the Automate plan turned on: all six AI agents, Email Integration, a mobile app, and document storage. Add a card at any point and a full 30-day free trial starts on the plan you pick, which is up to 44 free days in total, with nothing charged until that trial ends. After that, the Automate plan is $49/month for up to 105 properties, $99/month for up to 205 properties, and $199/month for up to 400 properties, and Automate+ adds Herald Phone and a community website at $65, $125, or $250. See all plan details.
Does Buildium have AI features?
Yes. Buildium ships Lumina AI, which includes AI Bill Scan for invoice data entry, Write with AI for drafting emails and texts, AI Summarization for work orders and message threads, an AI Assistant for help using Buildium, and the Lumina AI Workforce agents covering Maintenance, Leasing, Accounting, Resident Experience, and Business Operations. The full suite is on the Premium plan. The distinction worth understanding is what the AI is pointed at: Lumina automates back-office work for staff, while HomeHerald’s agents read your governing documents and your live community record and answer residents directly across the app, SMS, the board group chat, and the phone.
Does Buildium offer a free trial?
Yes. Buildium offers a 14-day free trial with no credit card required, loaded with sample data. HomeHerald matches that cardless window at 14 days and runs it on your real community rather than a demo set, then adds a full 30-day free trial whenever you choose to put a card in, for up to 44 free days in total. You can also explore a HomeHerald sandbox with no card and no signup at all.
Can Buildium send text messages and physical letters?
Yes, and older comparison pages that said otherwise were wrong. Buildium reaches homeowners through the Resident Center, email, text, and printed mail via EZMail, which can automatically mail a violation letter each time one is logged. HomeHerald adds push notifications for five channels total, but multi-channel communication itself is not a HomeHerald-only capability.
Can I switch from Buildium to HomeHerald?
Yes. Export your resident and property data from Buildium and hand the file to HomeHerald’s AI Import, which reads a spreadsheet, a PDF, or a photo of a printed roster, maps the columns itself, and shows a preview table before anything commits. Upload your CC&R PDF and your community is ready.
Is Buildium better for larger HOAs?
It depends on your priorities. Buildium offers deeper accounting and handles large portfolios, and its association pricing is quoted by sales. HomeHerald covers up to 400 properties on published pricing, and communities larger than that get a custom quote. For large self-managed HOAs that want AI answering residents and the phone, HomeHerald scales. For management companies overseeing many property types, Buildium is likely the better fit.
Does HomeHerald handle accounting?
HomeHerald tracks dues, balances, expenses (13 categories), late fees, and payments, with a full ledger, refunds, a soft-delete audit log, budget-vs-actual by category, and automatic daily and monthly backups. It generates transparency reports for residents and Admin Digests for the board. It is not a full double-entry accounting system and it does not do fund accounting - if you need a general ledger, bank reconciliation, or formal operating-versus-reserve separation, pair HomeHerald with dedicated accounting software or choose Buildium.
How does HomeHerald handle payments that are not through Stripe?
HomeHerald’s Email Integration monitors your HOA’s Gmail inbox, catches payment notification emails from PayPal, Venmo, Zelle, Cash App, and banks, extracts the payment details, and smart-matches them to the correct resident. The board member reviews the match and confirms with one click.
The Bottom Line
These platforms were built for different users, and both of them have AI now. The question is not whether your software has AI - it is who the AI works for.
Buildium’s Lumina AI works for staff. It scans bills, drafts messages, summarizes work orders, and automates leasing and accounting chores. If you run a property management company with a mixed portfolio, that is exactly the right AI to have, and Buildium gives you rentals and HOAs under one roof with strong accounting underneath.
HomeHerald’s AI works for the community. It reads your covenants, answers your residents, chases your dues, sits in your board’s group chat, and picks up your phone. If you are a volunteer board member running a self-managed HOA with no office and no staff, that is the difference between software that helps you do the work and software that does some of it for you. Six AI agents, a phone line Herald answers, and flat pricing set by property count - all in the base plan.
Try HomeHerald Free - No Card Needed
Open a sandbox and look around first - no card, no sales call. Then upload your CC&Rs, import your residents from a spreadsheet, and watch Herald Chat answer its first resident question within minutes.
14 days free with no credit card, on your real community. Add a card any time for a full 30-day trial on top, up to 44 free days. From $49/month after that. Cancel any time before the trial ends and pay nothing. No contracts.